Welcome to the Blog of Dr. Mark E. Sowell, DPM.

Please participate while you are here. Comment, ask questions and let me know how I am doing. My hope is that this blog will help relieve foot pain and avoid foot complications by providing some basic footcare information to its readers. I practice podiatry in Nacogdoches and Carthage Texas as well as over fifteen area nursing homes and assisted living facilities in East Texas.
Jul
06

Sowell Podiatry Core Value #2 – Nacogdoches and Carthage Texas

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Excellent customer service is our goal.

Medical practices are busy places! With reduced reimbursements, increased paperwork and added layers of bureaucracy it can be very difficult to maintain a professional and courteous environment.  We strive to do this though building friendly relationships with our patients.  You can expect a warm welcome and willingness to make sure you are comfortable in our office.  If there is something you need to make your experience more pleasant, please do not hesitate to ask.  Also, Sowell Podiatry is constantly working to reduce waiting times in our office.  Communication is the key to this situation, so we will try to keep you posted when delays occur and we will work hard to catch up while maintaining our high level of care. If you must re-schedule we will remain flexible in finding a time that works for both of us.

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