Archive for Carthage
Excellent medical care and friendly service will grow our practice through patient referrals. We want to provide a medical experience that surpasses expectations. Kind, courteous, on-time, educational, concerned and successful are just a few ways we want our patients to see us. We want our patients to trust Sowell Podiatry and be so comfortable with their care that they are willing to share us to their friends and families. We promise to take the trust you show us seriously and to strive to improve each time you see us. Your referrals are the highest compliment you can pay us…thank you for choosing Sowell Podiatry!
Excellent service is our goal. Medical practices are busy places! With reduced reimbursements, increased paperwork and added layers of bureaucracy it can be very difficult to maintain a professional and courteous environment. We strive to do this though building friendly relationships with our patients. You can expect a warm welcome and willingness to make sure you are comfortable in our office. The fresh eyes of our patients often see areas where we could improve. Please do us the honor of telling us where improvement could be achieved and we will work hard to reach the level of care you are requesting. All comments are appreciated. If there is something you need to make your experience more pleasant, please do not hesitate to ask. Also, Sowell Podiatry is constantly working to reduce waiting times in our office.
Like all medical specialties, Podiatry is constantly changing. Dr. Sowell works hard to make sure he is up to date on his field and he employs those new techniques, treatments and medications that make sense for his practice and patients. Dr. Sowell has been the first in East Texas to perform many foot surgery techniques and is constantly looking for ways to heal wounds more quickly. He also is involved in sharing his ideas for products that he feels would benefit his patients to companies in hopes of improving his patient’s care. Dr. Sowell also actively teaches his staff to make sure they know what is new in podiatry.
We provide a clean and comfortable office environment where all instruments are stored and sterilized appropriately. Current magazines, comfortable chairs and warm décor are just the beginning. If you feel you need something, please feel free to ask the staff and we will do our best. We follow industry standards concerning sterilization and instrument packaging while providing our friendly podiatric services. We use an autoclave.
Sowell Podiatry Core Value – WE RESPECT OUR PATIENT’S PRIVACY IN ALL WAYS.
Posted by: | CommentsSowell Podiatry makes every effort to comply with HIPPA standards. We feel it is important to gain our patients trust by protecting their privacy for them. Patients determine how their information is used and we follow their wishes concerning communication about them in the offices and when communicating with other offices and facilities. Be sure to read our HIPPA compliance documents when visiting our offices.
We care about our patients and want to be available to them around the clock. Podiatry does not have many “emergencies” and therefore allows us to be fairly open with our contact information. We trust our patients to use wisdom when deciding if they are experiencing an emergency and whether Dr. Sowell will be able to help them. During regular office hours, the phones are covered (even during lunch) and after hours there is an answering machine that will record messages that are not of an emergent nature. However, at the end of the answering machine Dr. Sowell’s cell phone number is given in case you need to reach him. Also, he is on staff at most area hospitals and can be reached by simply asking staff to contact him. We also answer email questions from our website and blog if you have a special question or concern that is not an emergency or does not require an office visit.
